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Knowledge base
Base admin panel
Getting Started
14
How to install the admin panel via cPanel
How to install the admin panel with the Installer plugin
How to install the admin panel manually - DIY installation
How to secure the admin panel?
Requirements for IWP
View all 14
General
27
Where do I manage groups?
Error while adding a WordPress site to the InfiniteWP admin panel
Adding a folder protected WordPress site to the admin panel
Open as admin asks for username and password
How to enable SSL/HTTPS for the IWP admin panel
View all 27
Cron
7
Why do I need to set the cron to run every 20 minutes
I have set the cron but I still get the error notification
Setting up a cron in Mac
How do I activate my EasyCron account?
How does EasyCron Work?
View all 7
Updates
11
Plugins or themes are updated, but still shows as needing to be updated.
A few sites' updates are not showing up in the Updates section
InfiniteWP Client plugin doesn't show up in the Updates list.
I don't see an option to filter updates by groups in Plugin, Themes or WP view
Asking for FTP / SFTP details during update
View all 11
Backups
10
Backup fails with different errors
MySQL Error: Table 'wp_iwp_backup_status' doesn't exist
Backup file exists but doesn't show file size
Failed to zip files. pclZip error (-10): .Unable to find End of Central Dir Record signature
Backup fails / Timesout / 500 Internal Server Error
View all 10
WordPress Multisite
3
How to add a WordPress multisite?
WordPress Multi-site compatibility
How to restore your child site?
LocalHost Installations
1
We do not offer technical support for localHost installations of the IWP Admin panel
Add-Site Error
5
Error: Failed to connect to (site name) port 80: Connection timed out
https site(SSL Site) connectivity issues while add site/reload data for the site
"Empty Reply From Server" while trying to add or reload data
Unable to Add Site
Command not successful
Settings
0
2 factor authentication
1
I am locked out of the panel. How can I disable 2-factor email/Duo Security authentication?
Addons
Cloud Backup
9
FTP works while test connection but fails when backing up
Amazon S3 errors
Can I use 2 different Dropbox accounts?
Normal backup works but Backup to cloud fails
Where are my Amazon S3 credentials?
View all 9
Schedule Backup
1
When do the schedules run?
Install / Clone
7
Clone fails
I don't see the backups from my repository for cloning
I don't see the list of backups
404 - Install / Clone
What URL do I need to enter here?
View all 7
Uptime Monitor
1
Does InfiniteWP send the email?
Malware scanner
1
Can I schedule scans?
Client Plugin Branding
2
How will my WP dashboard look after setting up the Client Plugin Branding addon?
IWP client plugin is hidden and I am not able to re-add
Broken Link Checker
1
Broken link checker won't work if your WordPress is hosted in WPEngine
WordFence
1
WordFence won't work if your WordPress is hosted in WPEngine
Google Analytics
3
How do I connect my Google APIs account
How to fetch new profiles from your Google Analytics account
How to enable support for GA4 support for existing connected project?
Duo Security
0
Billing
Invoice
2
Where can I download an invoice for my purchase?
Why does my order status still say processing although I have paid for it? When will I get my Addons?
Workarounds
Wordkarounds
5
Add multiple sites without activation key
Calling Next Function failed
Curl Error Amazon
408 Error GoDaddy Server
Solution for Updates get stuck in queue(for IWP admin panel version less than 2.15.5.4.1 and 3.1.8.1
How To's
Addons
17
How to integrate Duo Security to your admin panel
Staging Addon
Cloud Backups
How do I connect to my uptime robot account
Scheduled Backups
View all 17
Base Panel
2
Backups
How to install the InfiniteWP addons
Community forums
Showing recent updates
InfiniteWP
Ideas
1
**Important** Ideas moved to Trello
Posted by
Asvin Kumar
,
about 7 years ago
Last Reply
by Asvin Kumar
about 7 years ago