General

General questions on InfiniteWP

Where do I manage groups?
Click on the icon next to the group selector. More info - http://infinitewp.com/docs/organize-your-sites-into-groups/ 
Mon, 9 Jun, 2014 at 4:02 PM
Error while adding a WordPress site to the InfiniteWP admin panel
You would not be able to add the website due to following reasons. Problem 1: HTTP Loopback - HTTP loopback is a condition where the serv...
Tue, 7 Jun, 2016 at 5:51 PM
Adding a folder protected WordPress site to the admin panel
1. After clicking the Add Website button, click on the  FOLDER PROTECTION  link. 2. Enter the username and password of the folder protected WordPress sit...
Mon, 9 Jun, 2014 at 4:09 PM
Open as admin asks for username and password
Kindly check your wp-config.php if proper AUTH salts are created. define('AUTH_KEY', 'put your unique phrase here'); define('SE...
Tue, 25 Aug, 2015 at 9:04 PM
How to enable SSL/HTTPS for the IWP admin panel
Note: Make sure you have a valid SSL certificate installed on your server before you activate HTTPS. Step 1: Go to InfiniteWP admin panel → Setting ...
Tue, 27 Oct, 2015 at 3:38 PM
How to reset my username/password for the InfiniteWP Admin Panel
If, for some reason, you are not able to reset your password from the login page of the admin panel, you can directly change the DB values from phpMyAdmin. ...
Thu, 3 Dec, 2015 at 12:33 PM
While installing a plugin / theme, the activity log pops up but doesn't do anything
Your server may be preventing "http://" to be sent via HTTP post. It might be a mod_sec rule which might prevent that. Contact your host and they ...
Tue, 30 Sep, 2014 at 7:38 PM
Error while installing addons
If you are experiencing a file permission error, refer here - https://support.infinitewp.com/solution/articles/195248-problem-while-updating-infinitewp-admi...
Mon, 17 Aug, 2015 at 12:47 PM
Access Restricted / I locked out myself with IP restriction
1. Login to your phpMyAdmin and open InfiniteWP's database 2. Run this SQL code   TRUNCATE TABLE iwp_allowed_login_ips   where 'iwp...
Tue, 3 Feb, 2015 at 1:41 AM
Changing the timezone of your InfiniteWP admin panel
All scheduled tasks like Backups, Maintenance, Client Reporting etc. follow your server time by default. You can change that and set your own timezone. ...
Thu, 27 Aug, 2015 at 4:17 PM