Updates
KB on updates
This problem is mainly caused by WordPress cache plugins or WordPress being cached by the host.
Try deactivating any cache plugin or clear any cache...
Sat, 31 Jan, 2015 at 4:20 AM
Since WordPress checks for updates every 4 hours, the updates for a few sites might be picked up later. Give it sometime and it will start showing up in the...
Mon, 9 Jun, 2014 at 3:53 PM
For security purposes, the InfiniteWP Client plugin will not be shown in the Updates list.
If an update is available, a "Reload data" will...
Mon, 9 Jun, 2014 at 3:55 PM
We don't have that option yet. However in the Websites view, you can view available updates by Groups.
Mon, 9 Jun, 2014 at 3:57 PM
If you are asked for FTP details during an update, add your panel's FTP details under Settings → App Update → Add FTP/SFTP details and then try again...
Thu, 4 Aug, 2016 at 11:58 AM
Scenario 1: Regularly false notification.
This is a known bug. Sometimes the cron times out before it fetches all the sites and so sends a false email. W...
Mon, 9 Jun, 2014 at 4:00 PM
Make sure your wp-includes/version.php has the version less than 3.9.1
This could be mainly caused by an improper update.
Fri, 1 Aug, 2014 at 7:34 PM
There is a work around to do custom theme updates.
Manage => Plugins & Themes => Install = > Plugins/Themes
Check Act...
Thu, 11 Jun, 2015 at 6:14 PM
“An unknown error occured.” It can occur with the Better WP security plugin.
This plugin is known to cause problems with displaying available updates and...
Mon, 24 Aug, 2015 at 1:20 PM
Add these lines to your wp-config.php Note: Do not add this to the end of the file, but just below the database information on the top of the file. ...
Thu, 2 Nov, 2017 at 11:41 PM